ChAI Privacy Policy

Introduction

• Thank you for choosing Commodities AI Ltd “ChAI”. This Privacy Policy contains a policy statement regarding the collection, use and processing of personal data, with whom we may share such data and your rights in relation to personal data. This Policy applies to information we collect when signing up to our price predictions or other services. We may change the provisions of this Policy at any time and will indicate when changes have been made by revising the date at the top of this Policy. We encourage you to review the Policy whenever you access the Services to make sure that you understand our information collection, use and disclosure practices. If we make material changes to this policy, we will provide you with additional notice of such changes and request your affirmative consent before using or sharing previously collected information in a materially different way.
• ChAI may disclose aggregated information to third parties about the use of the website, general statistical information about the website and visitors, such as the number of visitors, number and type of services provided etc. ChAI shall not sell, redistribute or rent your personal information to third parties for any purposes.
• ChAI will use your personal data provided to or collected by us for providing you customised services and content.
• If you are using our services, you consent to the collection, use, and sharing of your personal data under this Privacy Policy (including any other documents referred to in the privacy policy).

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We may process the following personal data in connection with the Service:

• Registration data
  • When you sign up to the Service, we will ask you for personal data such as your name and preferred email address. Please note that we are unable to provide the Service unless you provide the above stated personal data.
• Usage information
  • When you use or interact with the Service, we will use a variety of technologies that collect information about how the Service is accessed. This personal data includes (i) information about your interactions with the Service; (ii) technical data, which may include URL information, cookie data, your IP address and the types and identity of devices and network you are using to access or connect to the Service. ChAI may collect automated error reports in the case of software malfunction; such error reports may contain some or all of the information in your documents and may be reviewed to help resolve problems with the ChAI software or service.

How we use the personal data we collect

• We will process the personal data set out above for the following purposes:
• to administrate your account, to enable and provide the Service including, as applicable, integration with third party services, and to provide, personalize and improve your experience with the Service. This processing is necessary for the fulfilment of the contract we have with you.
• to ensure technical functionality of the Service, develop new products and services, and analyze your use of the Service. This processing is based on our legitimate interest to ensure that our Service is of continuously high quality and to better understand how our Service is used to improve it even further.
• to communicate with you for Service-related or research purposes including via emails, notifications, text messages, or other messages. This processing is lawful on grounds of our legitimate interest to interact with you, to inform you about Service-related changes or to invite you to participate in researches about the Service.
• to communicate with you, either directly or through one of our partners, for marketing purposes via emails, notifications, or other messages, consistent with any permissions you may have communicated to us. This processing is based on our legitimate interest to send you promotional material. You have the absolute right to opt-out of the use of your personal data for this purpose. If you no longer wish to be contacted for marketing purposes, please inform us.
• to enable and promote the Service and other services or products.

How we share personal data

• We share your personal data with third parties for these limited purposes:
• When we have your consent.
• With third-party vendors, consultants and other service providers who are working on our behalf, who are hosting our data, and need access to your information to carry out their work for us. These entities have agreed to maintain the confidentiality, security, and integrity of the personal information they obtain from us, and, unless we notify you otherwise and provide you with an opportunity to opt-out, will not use your personal information for any purpose other than as described in this Policy.
• With law enforcement, courts of competent jurisdiction, or others when we have a good faith belief that access, use, preservation or disclosure of such information is reasonably necessary to (a) satisfy any applicable law, regulation, legal process or enforceable governmental request, (b) enforce applicable Terms of Service, including investigation of potential violations thereof, (c) detect, prevent, or otherwise address fraud, security or technical issues, or (d) protect against harm to the rights, property or safety of ChAI, its users or the public as required or permitted by law.
• We may share with third parties certain pieces of aggregated, non-personal information, such as the number of users who used a type of document, for example, or how many users clicked on a particular advertisement. Such information does not identify you individually.
• In connection with, or during negotiations of, any merger, sale of some or all of ChAI’s assets, bankruptcy or reorganization, financing or acquisition of all or a portion of ChAI’s business to another company.

Data security

• ChAI takes reasonable measures to protect your personal information and your documents from loss, misuse and unauthorized access, disclosure, alteration and destruction and to ensure that your documents remain available to you.

Data retention

• We store the information we collect about you for as long as is necessary for the purpose(s) for which we originally collected it. We may retain certain information for legitimate business purposes or as required by law.

Data storage

• By submitting Your personal data, You agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy.All information You provide to Us is stored on secure servers following GDPR guidelines.

Children's policy

• The Children’s Online Privacy Protection Act was created to protect children under the age of 13 from unsuspecting acts or practices in conjunction with collecting, using, and disclosing any information about them. Our Site is not intended for anyone under the age of 18. If you are under 18, do not use or provide any information on or through our Site. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you are a parent or guardian or otherwise believe we might have any information from or about a child under 13, please contact us so that we can delete the child's information. The Site will never knowingly accept, collect, maintain or use any information from a child under the age of 13. If a child whom we know to be under the age of 13 sends personal information to us online, we will only use that information to respond directly to that child or notify parents.

Your choices

• You may terminate your use of ChAI at any time.
• You can review, update, and change some of your personal information – including your email address and password – in your profile at any time. We will allow you access to your personal information and allow you to correct, amend, or delete inaccurate information. For access requests please contact info@chaipredict.com
• In the above cases, we will retain minimum personal data to note that you opted out from being contacted again.

Changes to the privacy policy

• We may change the provisions of this Policy at any time and will indicate when changes have been made by revising the date at the top of this Policy. We encourage you to review the Policy whenever you access the Services to make sure that you understand our information collection, use and disclosure practices. If we make material changes to this policy, we will provide you with additional notice of such changes and request your affirmative consent before using or sharing previously collected information in a materially different way.

Contact us

• If you have any questions about this Privacy Policy or the use of your personal information please reach out to your account manager or contact us at info@chai-uk.com.